Customer Testimonials
They did what my SUV needed to have done In a timely way Thank you
Received top notch service from the moment we got there, thank very much for all your help
Was able to the mechanic what I was concerned with he took these concerns, made sure he looked at them very carefully. My service was excellent from the service advisor to the mechanic.
He was responsive to getting my car in. He was personalble He is great to work with
They have been great to work with since We first stepped in the door to buy our Buick Enclave Leather??
The service team was amazing. They took time to answer my questions. They were kind and patient. The work was spot on.
Excellent customer service. Answered all my questions. Simon has always been my first go to person. He's personable and able to address all questions.
Both provided excellent customer service! Friendly kept me updated on the progress of my service. Great service
Great customer service and very helpful Met my expectations and addressed all of my questions.
Good customer service! Enjoyed chatting with the representative who helped me It was good overall
Simon was great gave me the estimate for my maintenance as well as estimated wait time. He was thorough and made sure I knew of other upcoming maintenance that was needed
Your cars are good and I will encourage friends to join me and be a customer.
Had a great experience. I bought a used Toyota RAV4 and the salesman was forthcoming and willing to listen while also not being pushy. The molding under the driver seat was loose and they replaced for free. My fob did not have a skeleton key and after talking to the manager over the phone, he said they would cover the cost of the replacement. You never know what you’re gonna get with a used vehicle but honestly, I’d go back to this dealership in a second.
Care about the customer go above and beyond.iso pleased with my car the sales and workers are very nice
Treated respectively and answered all of my lame questions clearly without judging my lack of car buying experience
Huge thank you to Vincent for making my car-buying experience so easy and enjoyable! He was incredibly personable, knowledgeable, and made the entire process feel smooth and stress-free from start to finish. He answered all my questions, made sure I felt comfortable confident every step of the way, and genuinely cared about helping me find the right car. I’m so happy with my new car and truly couldn’t have asked for a better experience. Highly recommend working with Vincent if you’re looking for a vehicle!
Very clean. Amazing staff. Everyone was very friendly and helpful. Everyone answered all our questions and went above and beyond to help us find the perfect fit for our family.
I already did above! But I will add that the customer service I received was above and beyond! Coming to pick me up in Richfield so that I could pick up my car surprised me! Also the young man driving me there was such a careful driver that I wasn't worried about him at all! I can't remember his name but he was a nice young man! The whole experience with my car was very different for me and they both eased my mind! Thank you for that!
Very good service and very knowledgeable about vehicles ,Dominic was very corgel and helpful in any questions I asked of him . Very good experience
Ed was great to work with! He was very detailed with the whole process. We only had the plan to come in & look and at the end, we came out with a brand new car. Ed prioritized our family needs and our safety. We appreciate Ed & the Walser Mitsubishi team!
My name is Letecia. Courtney is my daughter who pays the bill. I came in April 30th in Burnsville for an oil change and to have a diagnostic check. Simon the man at the desk was amazing. Seriously. He answered all my questions and offered to me things that I didn’t know where available to me as a Mitsubishi owner, like the car wash. Very friendly, personable. As an older woman I drove away thanking God and saying that’s the place I’ll be going to for all my car needs. Will recommend to everyone. Simon is a ... Read More Google - May 4, 2026
Awful customer service throughout the entire process. Avoid this dealer at all costs. Lying and deception is what they base their business off of.
Brandon was great to work with!! I had my brakes done stopped in and paid my bill then he put it outside when they were done for me to pickup when I had time.
The cost is reasonable and waiting time is okay too for oil change, they gave me updates while I was waiting
Very helpful and honest, friendly and no hassle.... that's what made me want to purchase vehicle more. Good people on all ends!!!
My oil change was supposed to take 45 minutes, but it took an hour and 45 minutes instead.
Ed was great and made my first car buying experience so easy! I didn’t feel pressured at all and he took the time to walk through every detail and answer all of my questions. 10/10 recommend asking for Ed!!!
Have driven the car less than 2000 miles and we have had the car in for service at least every month since we bought it.
Aldo was a good listener and very accommodating to any questions or requests we had. Everyone on the Walser team that we dealt with seemed vested in getting us the answers we needed to be comfortable making our vehicle purchase.
Simon was attentive and got my concerns resolved He was responsive and thorough Very nice
The sales team were very experienced and helpful. They found me a good interest rate on a 2026. I'm very happy with my new vehicle. Thanks with all your help, especially Dominic! I really appreciate your team.
awesome experience. really appreciated the guys taking the time with me to explain everything and keep everything moving at the pace i desired.
Working Caleb was an awesome experience. He helped us get a brand new car and was just as excited as us. He was great to talk to and made the stress of buying a new car very easy and a simple process. Great Guy!
My "Lane Departure" warning would go off when I was approximately a foot from lane lines on the passenger side of the vehicle. It was extremely sensitive and there was constant beeping. Then I noticed the BRAKE! warning would go off randomly when there were no cars immediately ahead of me and nothing crossing in front of me. It would happen at highway speeds and freak me out.
At the first service appointment, the service department told me they tried to read my sensors but their computer or gauge was broken. I decided to just turned off the ... Read More DealerRater - Apr 10, 2026
Love these guys. They are kind, curious, professional and timely.
I had a great experience purchasing my vehicle from Walser Mitsubishi Burnsville. Huge thanks to Caleb and the entire staff for making the process smooth and stress-free. I recently bought a 2023 Tesla Model Y Long Range, and everything from start to finish was quick, straightforward, and completely hassle-free. Simon was professional, helpful, and made sure all my questions were answered without any pressure. The whole team really made the experience enjoyable, which isn’t always the case when buying a car. Highly recommend working with them if you’re looking for an easy and efficient car-buying experience!
I wanted to buy my car from a different state and have it delivered. This was not as difficult as I anticipated and the procss made seamless by my sales associate Dominic.
Took my vehicle in for service and was informed that my driver side door harness need to be replaced. I was told that they needed to order the harness and the repair would be completed not until the following day. I drop my gladiator 03/31 at 8 am got a phone call from Simon at 4ish and was I told that they beat the clock buzzer and my gladiator was ready for pick up same day. Thank you for a fast and friendly services. From the drop off to pick up was a great experience
They were very detailed and I will get brakes and rotors fixed Wednesday when tires go on sale
Simon was attentive and apologized for the delay. He listened to and made sure the technicians addressed my concerns.
Their system had canceled my appointment, even though it had sent me two reminders the day before. They said they could get me in anyway, and I could wait in the lobby. An hour and a half later I got a text with my video inspection and to let them know if I had any questions. It was a routine oil change and tire rotation, so I didn’t have any questions. I waited another half a hour for someone to come tell me it was ready, but apparently I was supposed to go to them. They didn’t replace ... Read More Google - Mar 27, 2026
I had a great experience working with Caleb at Burnsville Mitsubishi. He was extremely knowledgeable, patient, and took the time to answer all of our questions without ever making us feel rushed. Caleb addressed every concern we had with confidence and professionalism, and he did it all with a positive attitude and a smile. You can tell he really knows his stuff and genuinely cares about helping his customers. Highly recommend asking for Caleb if you’re in the market for a vehicle!
My Wife and I were in the market for another vehicle used or new. We had the opportunity to work with Ed, which he made the process as easy as possible. We came into Burnsville Mitsubishi to look at an outlander which was sold prior to use walking into the dealership. We ended up walking out with a Jeep Gladiator. The experience was amazing and the process was streamline. Very transparent and didn’t feel pressured. Thank you Ed and the Mitsubishi Team 10 stars review.
Caleb is AMAZING!
I had such a great experience working with Caleb. He was incredibly helpful, charismatic, and compassionate from the moment I walked in. My kids were getting antsy during the process, and he didn’t hesitate to jump in and help keep them entertained while still walking me through everything I needed to know.
He was intuitive, explained every detail clearly, and was completely transparent throughout the entire process. On top of that, he was so easy to talk to and genuinely personable, it felt like working with someone who truly cared, not just a salesperson.
I came ... Read More Google - Mar 22, 2026
⭐⭐⭐⭐⭐ I had a great experience purchasing my vehicle from Walser Mitsubishi Burnsville. Huge thanks to Caleb and the entire staff for making the process smooth and stress-free. I recently bought a 2023 Tesla Model Y Long Range, and everything from start to finish was quick, straightforward, and completely hassle-free. Simon was professional, helpful, and made sure all my questions were answered without any pressure. The whole team really made the experience enjoyable, which isn’t always the case when buying a car. Highly recommend working with them if you’re looking for an easy and efficient car-buying experience!
They were very accommodating. Ed had his hands full with employees out. Paperwork was easy to do via email. Thanks Ed!!
Great buying experience, low pressure and easy to work with Caleb was very helpful, would do business here again
Avery was an amazing sales consultant. He made me feel very comfortable with the whole process. It felt like I was talking to a trusted family member. I would highly recommend Walser Mitsubishi because of Avery and his amazing customer service. He is a rare gem, for sure! Caleb was also very helpful and professional!
What a great experience. Ed was very comfortable to work with. I am loving the new Outlander!
I have been to many dealerships, big and small. This one was hands down the best one of all. Avery was amazing! He made me and my family feel comfortable and not pushed in any way. He was knowledgeable, patient, understanding, and had a very great attitude. It was like talking to a trusted family member or friend. After shopping for vehicles for a few months, this place was a breath of fresh air. Great vehicles, great prices, and excellent service. Needless to say, I walked out of here with a new car. HalleluYah! Thanks Avery!
Courteous and knowledgeable about the Mitsubishi brand The employees at Walser Mitsubishi, were courteous, and knowledgeable and the Mitsubishi Outlander sport I bought. Would recommend them to anyone looking for a new or used car.
It was a no hassle experience - just what we had hoped for. Dominic was knowledgeable about the product, patient and answered all our questions and followed up with us to be sure we were happy with our new vehicle and our overall experience. Highly recommend!
Simon and the Service team were very polite! Great all around service and highly recommended! Got me in without hassle and no stress on the work done to my vehicle! Coming back for all my service needs
Fast, fair and friendly. Got a great price on a great car. Would go back.
Recently purchased a vehicle with assistance from Dominic - great experience. No stress purchase, actually pretty darn pleasant. He made everything easy for us. Will definitely head back for our next vehicle. Thanks Dom!
Wonderful people, they make the whole process smooth and easy. Specially Stéphanie. A must check dealership.
Experience was great & Stephanie my car agent help me a lot & highly recommend giving this place a spot to find a car & opportunity with people who work here 👍🏿
After having unexpected car trouble and needing a new vehicle fast, Dominic and team were able to help me out in a big way. The service was great and he helped me find a great van without pressure. The actual purchase and paperwork time was minimal and stress-free. Would definitely use them again!
Very friendly and efficient staff. Stephanie and Joe did a phenomenal job!
AWESOME 👍
Caleb was super knowledgeable and made the process very easy for me. I would go back to buy my next car from him.
5 Simon was great to work with. I'd almost give it a four, because it took longer than I was told so that made things a little difficult for transportation for me. But honestly, it was a good experience other than that.
Very helpful Was thorough I had a concern that was addressed and I'm happy with the decision
The dealership was professional, cordial and easy to work with. It was a pleasant buying experience overall.
Dominic was very helpful and patient while I looked for my perfect car.
easy and helpful I would go back to this dealership again for auto service for as long as they stay fair and helpful
They always take care of me whenever I come do anything with my car. It's appreciated
My experience at Walser was wonderful. I came in and was greeted by Ed. I spoke with Ed that I was interesting in test driving the 2025 and 2026 Outlander. He was timely and knowledgeable. He allowed me to take my time with no pressure checking out each vehicle and decide which one I preferred. Ultimately I decided on the 2025 and application plus paperwork did not take up too much time. He went out of his way to contact a previous Walser location where I had a service contract and got information rolling for a rebate. Highly recommended stopping in for a ... Read More Google - Feb 17, 2026
Joey and Stephanie were awesome! i love my new truck and the the service i received!
best customer ever They were very heply, very professional, Honest and know the best. The best Customer i have ever met.
Ed and Joe were the dream team! Best and easiest car buying experience I've had.
Very easy car buying experience! I had the easiest and fastest transaction ever. I am very pleased with my purchase and the customer service provided by my sales consultant Stephanie H. and the sales manager Dave, they went above and beyond without making me feel pressured to purchase and I got what I wanted and needed without the hassle! I appreciate you guys!!
I went in to check out a couple of trucks to see which one was the right fit and price. I can say the price was unbeatable, service was excellent my sales consultant wasn’t overly pushy shout out to Stephanie H! Dave the Sale manager was also present and helping explain things that would be not just beneficial but important in the purchasing process. Absolute quick and easy process from start to finish I was in and out in less than an hour after doing the application. Thanks for an excellent car buying experience!!
Ed was great to work with. He was honest, patient, and took the time to explain everything clearly without any pressure. The process was smooth from start to finish, and I felt confident the whole time. Highly recommend working with Ed if you want someone reliable and straightforward.
Stephanie was great!! The process was smooth and easy. I love my new car!
Worked with Ed to get a new 2026 Outlander Trail Edition! Super easy to work with and very educated about the cars there! Would recommend anyone to him!
I bought my car at the Richfield location and when I found out it no longer was open I was shocked. But my son found you guys in Burnsville and I couldn't be happier. Matt was super nice and helpful. He saved us some money too! I will be coming back!!
The car salesperson provided excellent service and was very patient.I like my new car.Thanks
Randy and Dominic were fantastic amazing to work with while helping my husband and I when we decided to move forward with getting a new vehicle. They were funny, easy to work with and absolutely no shortcuts. I would HIGHLY recommend Walser Mitsubishi to work with these 2 guys! They have 2 customers for LIFE!
Very courteous, helpful, knowledgeable and friendly! I was very happy with the process! They were very helpful!
Just had an oil change and tire rotation done by the friendliest mechanics. In and out in 45 minutes. Included a car wash but Minnesotas cold did not permit. I will pop in on a warmer day. Highly recommended!!
Wonderful , kind , knowledgeable and timely staff!
I recommend using Walser Mitsubishi. . (Ed) my Salesman was the absolute best!! Very honest, helpful and so friendly. Never felt pressured. He took the time to explain everything to me. And of course I cannot forget Simon the mechanic. Very helpful, kind and informative. And I absolutely love my car!❤️❤️
After a total loss of a very sentimental car I found myself needing to find a new vehicle. I was dreading this as my husband and I have a very tight sporadic schedule with our jobs, a toddler and 4 animals to care for at home. I searched on basically every website out there and found 2 cars I liked at one dealer. We stopped out, met Ed and took one for a test drive. I had a last minute find i wanted to also loom at so we had left, a few days later I decided on the one I drove ... Read More Google - Jan 16, 2026
Ed was wonderful to work with. Showed us what we wanted to see and was very knowledgeable about the vehicle we were looking at.
They are nice people
First Oil change. They rotated my tires, topped of fluids and did all point safety inspection. Washed and dried car!
Ed was super friendly, non pressuring, and very helpful. Dave was also very friendly as well.
This place is A++ sales and service.